PRIVACY POLICY

Effective Date: MAY 2017

H. Creative Company

At H. Creative Company (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our services or products, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping details, or payment information when you make a purchase, inquiry, or booking.
Non-Personal Information: Browser type, device type, IP address, and general usage data collected automatically through cookies or analytics tools.
User-Provided Content: Information you share through order forms, contact forms, or feedback, including dietary preferences or event details when ordering boards or consulting services.

2. How We Use Your Information

We use the information we collect to:

Provide and deliver our services (boards, brand consulting, events, and digital templates).
Process transactions, send confirmations, and manage customer support.
Improve website functionality, user experience, and offerings.
Communicate updates, promotions, or new services (with your consent).
Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only in the following limited situations:

Service Providers: With trusted vendors (e.g., payment processors, hosting providers) who assist us in operating our business.
Legal Obligations: If required by law, regulation, or court order.
Business Protection: To protect our rights, customers, or operations from fraud or misuse.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These tools help us understand how visitors use our site and allow us to improve performance and marketing. You can adjust your browser settings to refuse cookies, though some features may not function properly.

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. While no system is completely secure, we implement safeguards such as encryption, secure servers, and limited access to sensitive data.

6. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal information.
Opt out of receiving promotional communications.
Restrict or object to certain data uses.

To exercise these rights, please contact us at halle@hcreativecompany.com.

7. Third-Party Links

Our website may contain links to third-party sites (such as Etsy, Substack, or affiliates). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies before providing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

H. Creative Company